A clear, straightforward service
Water leak detection
and repair,
made simple.
£1,350 residential package. Detection, access, agreed plumbing repair and a written report. Decorative reinstatement excluded.
Worried about a hidden leak? We find the source, explain what needs doing and repair the plumbing.
You don’t need to know where the leak is. Just tell us what you’ve noticed.
Serving Berkshire, Surrey, London and surrounding areas.
Detection, access and plumbing repair
Specialist investigation, necessary access, plumbing repair and parts. Testing, a Trace & Access report and a 12-month workmanship warranty are included.
£100 deposit after your appointment is agreed · £1,250 balance.
How we can help
What have you noticed?
Choose the problem that sounds familiar, or contact us if you are unsure.
Damp walls, floors or ceilings
Find out where hidden water may be coming from.
Boiler pressure keeps dropping
Help with leaks in heating pipes and radiators.
An unusually high water bill
Investigating leaks on your incoming water supply.
Leaks under floors or outside
Locating water escaping from buried pipework.
Underfloor heating losing water
Tracing a leak in a wet underfloor heating system.
A leak at a business property
Investigations for commercial premises and managed buildings.
A straightforward visit
We’ll explain each part of the job.
Hidden leaks can be worrying. We make the investigation and the next steps clear, so you know what to expect.
Read what happens on a visitTell us about the problem
Share your postcode and what you have noticed. We confirm the area, the work and appointment availability.
We investigate and explain
The engineer uses suitable equipment to find evidence of the leak and explains any access needed.
Repair, test and report
The agreed plumbing repair is completed and tested. You receive a Trace & Access report and a 12-month workmanship warranty.
The £1,350 residential package
More than finding the leak
Your agreed residential job includes the investigation and the plumbing repair, with the price explained before booking.
See the full package- Investigation and diagnosis
- Specialist leak detection and tracing
- Access or excavation where required
- Plumbing repair, parts and materials
- Appropriate post-repair testing
- A Trace & Access report
- 12-month workmanship warranty
Decorative and remedial reinstatement is excluded. Commercial work receives a separate quotation.
Areas we cover
Check your town or postcode
We cover 84 listed towns and districts across these eight regions. Availability is confirmed for your full address before booking.
Practical advice
Clear answers to common worries
Boiler losing pressure with no visible leak
Understand the difference between a boiler fault and a concealed heating-pipe leak.
Read the adviceHigh water bill, but no visible leak?
What an unexplained rise in water use can tell you, and what it cannot.
Read the adviceTrace and access: information for your insurer
Understand the report and prepare questions about your own policy.
Read the adviceFrequently asked questions
Select a question to read the answer.
What does the £1,350 price include?
For an agreed residential job, £1,350 covers investigation, specialist detection, tracing, necessary access or excavation, the plumbing repair, parts, materials, post-repair testing and a Trace & Access report. The plumbing repair has a 12-month workmanship warranty. The total includes any applicable tax. Decorative and remedial reinstatement is excluded.
How much is the deposit?
Once we have confirmed the job and appointment, we provide a payment link for a £100 booking deposit. It is deducted from the £1,350 total, leaving £1,250. An enquiry alone does not reserve an appointment or take payment.
Will I have to find the leak myself?
No. Describe what you have noticed and let the engineer investigate. You do not need to test the system, take meter readings or select specialist equipment before enquiring. Existing reports and photos can help if you already have them.
Is the repair included, or just the detection?
The residential package includes both detection and the plumbing repair, along with the access required for the agreed work. We explain the proposed opening before proceeding, then carry out appropriate checks after the repair.
What happens if the work takes longer?
There is no separate hourly charge simply because the agreed residential investigation and repair takes longer. The property, reported problem and job scope are confirmed before booking. Separate commercial instructions receive a quotation.
Will floors and walls need to be opened?
Specialist tracing helps identify where access is justified. A concealed pipe still needs to be physically reached to repair it, which may mean opening a floor, wall, ceiling or external surface. We discuss the access with you first.
Not sure where to start?
You don’t need to diagnose the leak. Tell us what you’ve noticed and where the property is.