Weather-related timing is a useful clue
If damage changes after rainfall, tell the investigator. Water can travel through a roof build-up and emerge away from the original entry point. Equally, plumbing beneath or near a roof space can produce confusing symptoms.
Different systems require different tests
Specialist electronic flat-roof leak detection concerns suitable roof membranes and construction. It is distinct from acoustic or tracer investigation of water pipes. Flow Tracker’s advertised residential package is for agreed plumbing work and does not include a specialist roof survey.
Use the right access and expertise
Do not climb onto a roof or open a damaged ceiling to investigate. Share existing roofer findings, photographs taken safely and information about when the problem occurs. If the evidence points to the roof, a suitable roofing specialist is the next step.
Keep repairs and finishes in the right scope
Roof covering repair, structural waterproofing, building drying and ceiling decoration are separate from the plumbing package. Confirm the source and the relevant trade before commissioning restoration.
What to tell us when you enquire
Share any existing roof, drainage or damp survey findings. You do not need to identify the cause yourself; simply explain what has changed and what has been tried.
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Help with this problem
Damp & moisture investigation
Establish whether leaking plumbing is behind a persistent damp problem.