Start with what you have noticed
A water leak is not always a puddle beside a pipe. It may first appear as a climbing bill, damp flooring or a stain that returns after decorating. Flow Tracker investigates the water system and the property together, so the visible symptom is considered alongside the possible source.
Follow the evidence through the property
We begin with your account of the problem and checks on accessible plumbing. Where suitable, isolation and pressure checks help distinguish different sections of pipework. The engineer then selects useful tracing methods for the materials, layout and conditions. Comparing the findings helps narrow the area that may need access.
Signs that can prompt an investigation
- Water use you cannot explain
- A damp patch that repeatedly returns
- Water heard when no fitting is in use
- A water supplier warning of a possible leak
Planning the visit
Simply describe the symptom and the property. If you already have a water company letter, an earlier plumber’s findings or photos, have them available. You do not need to diagnose the leak before contacting us.
What to be aware of
A method that may help
Pressure testing & isolation
Assess which section of a system deserves closer investigation. The engineer selects the appropriate combination for the property.
Questions about this service
How do you investigate water leak detection?
We begin with your account of the problem and checks on accessible plumbing. Where suitable, isolation and pressure checks help distinguish different sections of pipework. The engineer then selects useful tracing methods for the materials, layout and conditions. Comparing the findings helps narrow the area that may need access.
What should I prepare?
Simply describe the symptom and the property. If you already have a water company letter, an earlier plumber’s findings or photos, have them available. You do not need to diagnose the leak before contacting us.
What does the £1,350 price include?
For an agreed residential job, £1,350 covers investigation, specialist detection, tracing, necessary access or excavation, the plumbing repair, parts, materials, post-repair testing and a Trace & Access report. The plumbing repair has a 12-month workmanship warranty. The total includes any applicable tax. Decorative and remedial reinstatement is excluded.
Do I need to identify the leak before enquiring?
No. Describe the actual symptoms, the full postcode and any earlier findings. The investigation establishes which system and methods are relevant; you do not need to open floors or choose detection equipment.
Where can I arrange this service?
Explore the listed towns and districts across Berkshire, Surrey, London and surrounding counties. The full address, property use and practical access are checked before an appointment is agreed.
Related services
- Mains water leak detection — Investigating unexpected water loss on a private incoming supply.
- Hidden leak detection — Investigate water escaping behind walls, below floors and within voids.
- Leak detection & plumbing repair — From tracing the source to repairing the pipe, in one residential package.
Practical articles about this problem
Find leak detection and repair in your area
Explore the local advice, listed towns and appointment information for your region. We confirm attendance by full address.